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Frequently Asked Questions
Please read our FAQ before sending us a message.
We can ship a pack of 6 or a case of 12. If you order multiple cases, we will fit the wines into the fewest number of boxes possible to keep delivery costs down.
Ask any winemaker selling his wine online and he’ll tell you that the cost of shipping is the most prohibitive factor. We’ve subsidised the delivery costs quite extensively to make it as reasonable as possible for our online customers.
Delivery cost is per case.
VIC / STH QLD: $12
SA / NTH QLD: $15
WA/ NT/ TAS: $25
We take your credit card details via our secure SSL ordering system and then process it manually through our EFTPOS terminal here in the winery. If you do not have a credit card, please call us on 02 6373 3874 or 0438 733 874 to arrange a suitable payment method.
Shipment is every Tuesday, so delivery times will differ according to your location and the day you place your order. Delivery is via Australia Post so please use the Australia Post Delivery Calculator to estimate delivery times to your location.
Delivery is from: Mudgee NSW 2850
Yes, we can deliver to any PO Box Address. Please ensure that the person collecting your parcel is above the age of 18.
Please leave clear delivery instructions when placing your order, such as “Leave by the back door” or “Open garage door and leave on workbench”. If there isn’t anywhere safe to leave your order, the courier will leave a calling card to collect your parcel from your local Post Office.
We will replace breakages or incorrect deliveries. Please take a photo immediately upon receipt of your delivery and email firstname.lastname@example.org
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